Refund Policy退款政策

最后更新 / Last updated: 2026年5月29日 (29 May 2026)

感谢您选购本店的中国瓷器。所有瓷器均为手工制作或具有独特釉色与纹理,每一件都是独一无二的艺术品。
Thank you for purchasing Chinese porcelain from our store. All pieces are handmade or feature unique glaze and texture – each one is a unique artwork.

本店实行“不退不换”政策
Our store operates a “no returns, no exchanges” policy.

  • 所有售出的商品均为最终销售,不接受任何理由的退货、退款或换货。
    All sold items are final. No returns, refunds, or exchanges for any reason.

  • 请在下单前仔细核对商品名称、尺寸、颜色、数量及收货地址。
    Please carefully check product name, size, colour, quantity, and delivery address before placing your order.

  • 瓷器属于易碎品,且部分商品可能存在手工痕迹、斑点或轻微尺寸差异,这些属于正常工艺特征,不属于质量问题,恕不退换。
    Porcelain is fragile. Some items may have handcraft marks, speckles, or minor size variations – these are normal characteristics and not quality defects, thus not eligible for return.

以下情况不接受任何处理 / The following will NOT be accepted

  • 因个人喜好(如颜色与图片有差异、感觉比想象中偏大或偏小)要求退换。
    Personal preference (e.g. colour differs from photos, feels larger/smaller than expected).

  • 签收后超过规定时间才提出的破损或少件。
    Damage or missing items reported after the required time limit.

  • 因未当面验货或未妥善保管包装导致的后续问题。
    Issues caused by failure to inspect upon delivery or improper handling of packaging.

  • 清关延迟、地址填写错误导致的退回或拒收。
    Returns or rejections due to customs delays or incorrect address.

如何联系我们 / How to contact us
如有发货错误或严重破损问题,请发送邮件至 / For wrong items or severe breakage, email: support@yourchinaporcelain.com
请在邮件中注明订单号、商品名称及详细照片。
Please include order number, product name, and clear photos.

注:本政策符合马来西亚相关法律,您继续使用本网站即表示同意该政策。
Note: This policy complies with Malaysian laws. By continuing to use our website, you agree to this policy.

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